Customer Support

Dedicated to Your Success

Contact Us

We're dedicated to your satisfaction. Should you require technical assistance or customer service for the J. J. Keller® VideoProtects® Fleet Camera System, rest assured our experienced support team is ready to respond to your needs in a timely, professional manner.

Support Center

Have questions? Our support center is here to guide you through the system.

Email

Send us an email and we'll respond shortly.

Phone

Need immediate help? Give us a call. VideoProtects support is available 24/7.

Chat

Use the chat button in the lower right corner of the page to start a conversation with one of our friendly product representatives.


FAQs


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The VideoProtects Support Difference

As a J. J. Keller product and service, you can rely on VideoProtects to deliver superior 24/7 Tier 1 support. Our team of more than 80 J. J. Keller technical support associates are committed to your successful dash cam installation, implementation, training, and ongoing technical support. Each associate receives ongoing training to ensure every VideoProtects client and their drivers get quick resolution.

We also offer an online support site with VideoProtects FAQs, instruction videos, how-to’s, and troubleshooting tips. But our support goes well beyond that.

Our customers can count on:

  • 24/7 Support

  • Training Videos and Resources

  • Implementation and Installation Services

  • Robust Online Support - Videos, FAQs, Guides and more

  • Regulatory Personal Assistant